Booking process

You contacting us

Do you have specific ideas or simply a question about a tour, activity or service provided by us? We are happy to help. Contact us via our contact form, email, social media or directly on WhatsApp.

Individualized tour planning

When are you planning your trip to Mauritania, Senegal or The Gambia? Which tour or activity is right for you? When is the best time for your vacation? A few questions need to be clarified in advance to ensure the best possible organization for your trip. At the end of the tour planning process, you will receive our individual offer.

Deposit

The transfer of the deposit agreed in the quote results in the immediate tour confirmation by ChingiTours. The deposit will be used by us for the planning and organization of your tour, such as the booking of accommodation. 

Flight booking / Visa

All visitors to Mauritania have had to apply for an e-visa since January 2025. The processing time varies between a few hours and several weeks. Senegal has a visa-free regime for many, but not all, countries.  The Gambia, however, uses a visa-on-arrival principle. We recommend that you familiarize yourself with the applicable regulations for your country at an early stage and apply for any necessary visas well in advance of your trip. You should also take care of your flight booking soon after the quote has been confirmed.

Start of your tour

All flights booked, all visas approved? Then pack your bags, take a last look at the packing list and off you go to West Africa. See you at the airport!
* For last-minute bookings (max. 2 weeks before the tour begins), the booking process may be different. A deposit can then be omitted.

Any questions left?

We will be happy to answer any questions you may have. Contact us via social media, the contact form, by mail or Whatsapp.
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